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Are You Getting Our Emails?

08/03/2022 2:29 PM | Anonymous member (Administrator)

Are you missing out on communications from KPhA? We get a large number of "failed attempt" reports when we send information to the full member list. Since email is the primary way we communicate with members, there are a few things you can do to make sure you're getting everything we're sending.

First, make sure your primary email (the one you use to log-ion to www.ksrx.org) is correct and current. This happens most frequently with recent grads who no longer use their school-issued email accounts or those who have changed jobs.

Secondly, make sure you have KPhA staff (aaron@ksrx.org, jen@ksrx.org, caitlin@ksrx.org, and amanda@ksrx.org) added to your safe sender list. This is otherwise known as "whitelisting," which categorizes KPhA emails as trusted addresses. If you are using a work email, you might need to talk to your IT department about this. If you're using a personal email address, something through Gmail, Microsoft Outlook, AppleMail, Yahoo Mail, etc., the following will be helpful in adding KPhA to your safe sender list.

GMAIL
Step 1: Locate the “Contacts” Icon
To begin adding a safe sender to your email list, you must select the applications icon in the upper right corner of the Gmail screen. After, click on the “Contacts” icon.

Step 2: Select “Create Contact”
After selecting the “Contacts” icon, you will be brought to your contact book within GMail. In the upper left hand corner of the screen, you will see “Create Contact” in which you will select.

Step 3: Enter Relevant Contact Information
Once you’ve selected “Create Contact”, you will notice a box pop up on the screen that allows you to add the appropriate contact information associated with the email address you’re adding. Fill this out to the best of your ability.

Step 4: Save the Desired Email Address as a New Contact
After filling in the appropriate information, make sure you select “Save” in the bottom right hand corner of the box. This will ensure the desired email address is properly saved and added to your safe sender list.

MICROSOFT OUTLOOK
Step 1: Locate Your Junk Folder
The first step within this process is locating your “Junk” folder by selecting the “Home” tab in the upper left corner of the screen. Once you’ve located the “Home” tab, you’ll want to find “Junk” which is located within the “Delete” section.

Step 2: Select “Junk Email Folder”
In the drop down menu of the “Junk” folder, you will see a new tab titled “Junk Email Options”. Select this tab and you’ll be redirected to a new screen.

Step 3: Find the “Safe Sender” tab
On the new screen, you’ll want to find the “Safe Sender” tab and click “Add” which is located on the right, middle side of the screen.

Step 4: Enter Email Address
Next, a new tab will appear titled “Add address or domain”. This is where you will add the specific email address to your safe sender list. Once you’re finished, select “OK” at the bottom of the tab and the address will automatically save.

Step 5: Save Everything
Lastly, after selecting “OK”, you’ll be directed back to the “Junk Email Options” tab. In the bottom left corner of this tab, you’ll see “Apply”. This will ensure everything you’ve entered is successfully saved and any emails from the specific address will show up in your inbox moving forward.

HOTMAIL
If an email from a sender you want to whitelist has ended up in your junk folder, the process is simple.
    Click "Show Content" to view the body of the email.
    Click "mark as safe".

If an existing email from the sender hasn't already been trapped in your junk folder, you can manually add him to your Safe List.
    Click on "Options" in the upper right corner of your Hotmail screen.
    Then click the link for "Safe and Blocked Senders" in the body of the page under Junk e-mail.
    Click the "Safe Senders" link and enter the email address you want to whitelist.
    Click "Add" to put it on your list.

APPLEMAIL
Step 1: Open the Email
First, open the email sent from the exact email address you would like to add into your safe senders list.

Step 2: Find Sender’s Email Address
Once you’ve opened the desired email, you’ll want to locate the sender’s email address in the top left corner of the email itself.

Step 3: Add the email address to your “Contacts”
In the drop down menu after clicking on the email itself, you will find various options. Select the tab titled “Add to Contacts”. After selecting this option, the sender’s email address will automatically be added to your safe senders list.

YAHOO MAIL
Step 1: Open the Email Sent by the Email Address
First, open the email sent by the desired email address you’d like to add to your safe senders list. Be sure to check both the inbox folder and junk or spam folder.

Step 2: Copy the email address
Next, you should copy the email address and select the “Contacts” icon located in the top left corner from within the email itself. When scroll overtop of the icon it should read “Contacts”.

Step 3: Add to Your Contacts
Once you select “Contacts”, a contacts list will appear. At the bottom of this list, you will see “Add a New Contact”. Fill in the contact details and paste the email address you wish to add to your contacts list.

Step 4: Save the email address
Lastly, remember to save the email address and contact information you’ve added. This will automatically save into your safe senders list on Yahoo.

KPhA appreciates the generous support provided by

Kansas Pharmacists
Association

Preserving, protecting and advancing Kansas pharmacy practice through education, engagement and advocacy.

Contact Us

  • 1020 SW Fairlawn Road
    Topeka, KS 66604
  • 785.228.2327
  • info@ksrx.org
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